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Einstein, the independent thinker; 3M and innovation
Thinking and acting independently takes courage especially in the corporate world, which rewards sameness and conformity. But to inspire you beyond the conventional, safe and practical, I am giving two summer reading assignments: BusinessWeek’s June 11 article on 3M Corp. and the new book "Einstein: His Life and Universe" by Walter Isaacson. In the former, BW strongly suggests that former CEO James McNerney’s slavish devotion to the principles of Six Sigma snuffed out the company’s long tradition of innovation. That new products developed in the past five years dropped from a third to a quarter of 3M’s overall product mix would seem to confirm the story’s premise. Indeed, some of McNerney’s (he’s now doing his thing at Boeing) reforms were needed to help lift the sluggish giant in 2001, but the story - heavily based on interviews with former employees and current CEO George Buckley - concludes McNerney went too far with cost cutting and Six Sigma. Buckley is trying to restore some of freewheeling spirit at 3M that over the years has yielded hits like Post-it notes, masking tape and Thinsulate. One line in the story I love: "While process excellence (Six Sigma) demands percision, consistency, and repetition, innovation calls for variation, failure and serendipity." Many engineers have innovated or at least tried to in difficult environments so they will identify with 3M. The story, authored by Brian Hindo, is a very worthwhile read.
I’m halfway through the book on Einstein and it’s a wonderful reminder to question what everyone is telling you. Einstein did his entire life, starting in what I guess we’d consider elementary school. He ate and breathed physics, astronomy and philosophy, ascribing to the beliefs of David Hume, Immanuel Kant, Baruch Spinoza and Ernst Mach. He constantly thought about and debunked long held scientific truths. He lived the way he thought - unconventionally. His personal life was often a mess and while percieved as a gentle man, he questionned everything and was unintimated confronting intellectual authority. Out of this was born the greatest scientific genius of the 20th century if not of all time. As Isaacson says, Einstein became "the mind reader of the creator of the cosmos, the locksmith of the mysteries of the atom and the universe."
For a little inspiration, I highly recommend reading both.
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Undetermined commented:
In the early 2000's, the significant investment in R&D at 3M was not delivering a solid flow of new products. This was the pattern well before McNerney entered the picture. There is no doubt that Six Sigma did increase efficiency and eliminated excessive spending in mant areas. Perhaps it did also have a negative impact on creativity. Let's hope that Buckley's more 'free wheeling' approach paysoff with stronger growth based on a solid flow of new products. He has spent a lot of time 'bad mouthing' the previous administration for 3M's growth problems. It is now time for him to show whether he can deliver on his commitments.
Undetermined commented:
The author of the Business Week article poses a dilemma between efficiency and creativity at 3M and casts Six Sigma as a killer of innovation. The real issue is leadership and how a CEO of an company like 3M can lead creativity AND efficiency together. The inefficient prima dona in lala land is no more effective or capable than the uncreative super master black belt. But get the two working together and great things can happen. Check out the article entitled "How Successful Leaders Think" in the June issue of Harvard Business Review for an in depth review on qualities of effective leadership.
Undetermined commented:
Finally some reality to burst the six sigma bubble. lets hope the 'belt' qualification can disappear from job advertisements so business improvement can become creative and customer focus again. Thanks for raising a point about six sigma which most line operators
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